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January 06.2026

2 Minutes Read

Urgent Call for Change as Royal Mail and Evri Face Delivery Criticism

Courier pushing a hand truck with boxes, suggesting delivery delays.

Criticism Aimed at Royal Mail and Evri for Delivery Woes

In a recent council meeting, delays in postal and parcel deliveries took center stage as both Royal Mail and the courier service Evri faced significant backlash. Councillors voiced concerns about missed hospital appointments caused by late delivery of crucial letters, bringing urgent attention to an issue affecting many constituents.

According to Councillor James Burton from the Democratic Unionist Party, constituents are inundated with delayed letters, often receiving weeks' worth of correspondence in one go. "People are missing their health appointments. There should be a more efficient system in place," he stated, urging the council to reach out to the Health Minister for potential improvements.

Call for Accountability and Solutions

Colleagues echoed these sentiments. Councillor Dan Kerr raised similar issues related to Evri, expressing frustration over missing packages and poor communication. With growing anxiety among residents about their deliveries, Councillors proposed face-to-face meetings with both Royal Mail and Evri to address these persistent problems. Their proactive approach highlights the immediacy of this situation and the need for actionable changes.

Impact on Local Businesses

Delays in mail and parcel deliveries do not just inconvenience individuals; they pose significant risks to local businesses relying on timely communications and shipments. For small business owners, every delayed mail piece can affect customer satisfaction and overall operations. As small businesses play a crucial role in the community, the council's proposition for meetings with these services could foster better understanding and prompt solutions, ultimately benefiting the local economy.

Looking Ahead: Expected Changes

Royal Mail has acknowledged the issues, stating they are modernizing processes and realigning operations. However, councillors emphasized that more immediate, hands-on solutions are necessary. With service reform being a vital component in sustaining a reliable delivery framework, it remains to be seen if the proposed meetings will lead to substantial improvements.

As Dungannon and its surrounding areas await changes, this situation serves as a reminder of the essential services that underpin daily life and the pressing need for reliable postal systems that can support both residents and businesses alike.

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Urgent Call for Change as Royal Mail and Evri Face Delivery Criticism

Criticism Aimed at Royal Mail and Evri for Delivery Woes

Call for Accountability and Solutions

Impact on Local Businesses

Looking Ahead: Expected Changes

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